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faqs

Have any questions?
Call us at (03)51749344 or email enquiries@ttyreservice.com.au

But in the meantime here’s a list of frequently asked questions:

How do I choose the right tyre? Collapse

The important thing is to choose the right size for your vehicle. The most accurate way to find out the size is by looking at either your owner’s manual or the tyre placard which is usually on the inside of the driver’s door in your vehicle. There you’ll find the tyre specifications which is made up of the following information:

The sidewall of your current tyres will also have the brand and tread pattern e.g. Michelin Pilot Sport 4 or Falken Wildpeak AT3W. Here’s how to decipher the numbers and letters:

Width (A) - The tyre width measured in millimetres. In this example, the width is 185.
Profile / Aspect Ratio (B) - The profile is the depth of the tyre sidewall. This measurement is taken from the wheel to the outer circumference of the tyre and is a percentage of your tyre's width (55% of 185mm). In the example above, the profile is 55.
Rim Diameter (C) - The diameter of the wheel rim measured in inches. In this example, the rim diameter is 15.
Load index - The load index on a tyre lets us know what the maximum load-carrying capacity of that tyre is. You are able to order a load index that is the same or above your vehicle's standard requirement. To find this load index, check your Tyre Placard and/or the current tyres on your vehicle. In this example, the load index is 81.
Speed rating - The speed rating of a tyre lets us know the maximum speed in which the tyre has been tested corresponding to the tyre's load index. Speed ratings were established to match the speed capability of tyres with the top speed capability of the vehicles to which they are applied.
While tyre manufacturers can produce tyres capable of very high speeds, it is not recommended to use the tyre in excess of the legal speed in your state or territory. In this example, the speed rating is 210km/hr / H rated.

Once you’ve worked out the size, then think about the type of driving you do: is it mostly around town or on the highway? Do you drive on gravel roads or do serious off-roading in muddy conditions? What type of weather conditions do you drive in? Rain, heat, snow even?

When purchasing tyres, it’s definitely a case of “You get what you pay for” and considering your tyres are what is keeping your vehicle on the road, it’s worth spending that little bit more. At TTS we have a combined knowledge and experience of nearly seventy years so if you’re needing tyre and rim advice, we can point you in the right direction.

 

Is there anything I can do to extend the life of my tyres? Expand

Yes. Here are several tips to help increase the life of your tyres:

⦁ Don’t speed. High speeds can generate excessive heat, which can increase the rate of tyre wear. Drive at the safe, legal speed limit.
⦁ Avoid fast turns on curves and around corners.
⦁ Avoid fast starts and panic stops.
⦁ Don’t ride on the edge of the road or drive over kerbs, potholes or other obstructions.

 

Why do I need to have a wheel alignment? Expand

A vehicle is said to be properly aligned when all suspension and steering components are sound and when the tyre and wheel assemblies are running straight and true. Proper alignment is necessary for even tread wear and precise steering. Uneven front or rear tyre wear, or changes in your vehicle's handling or steering response (i.e. pulling to one side) can indicate misalignment. Many vehicles today are equipped with rear suspensions that can be adjusted for alignment. Your vehicle many need a "front-end" alignment or a "four-wheel" alignment, depending on the symptoms you are experiencing. The moderate cost of having your vehicle aligned can more than pay for itself in tyre mileage, performance and comfort.

Can a puncture in my tyre be repaired? Expand

Not all punctures are able to be repaired but if the tyre hasn’t been driven while flat, if the damage is only on the tread of the tyre or if the puncture is no greater than 6mm, there’s a good chance we can fix it.

How is it done? We remove the tyre and inspect it both internally and externally. It’s then patched from the inside and the puncture hole is filled. While it’s much cheaper than replacing a damaged tyre, safety is still always paramount and if a tyre is not repairable, then we’ll always advise you before replacing it.

How much air should I put in my tyres? Expand

The correct tyre pressure will be shown in one of three places – a label on the driver's side door frame, inside the glove box, or listed in the owner's manual. Tyre pressure specifications are meant for when the tyre is cold so if the vehicle has been driven or the tyre has been sitting in direct sunlight, the tyre pressure may read higher than the manufacturer's specification and should not be adjusted until the tyre is cold.

Why should I rotate my tyres and is there a proper way of doing it? Expand

Front and rear tyres do different jobs, so they usually wear at different rates. Regular tyre rotation is therefore needed to ensure maximum tyre life is achieved. In the past tyre rotation was fairly straightforward, however the widespread adoption of temporary use spare wheels, uni-directional and asymmetrical tyres, and in some cases different size tyres front to rear complicates the matter greatly.

We always suggest following the vehicle manufacturer's rotation recommendations as outlined in the car's handbook or every 10,000kms.

There are various ways you can rotate your tyres, usually dependant on your vehicle.

Front Wheel Drive Cars

⦁ Front tyres should be moved to the back and remain on the same side,
⦁ Rear tyres should be brought forwards and crossed from one side to the other, for example your rear left tyre will become your front right tyre.

Rear Wheel Drive Cars

⦁ Rear tyres should be brought forward and remain on the same side,
⦁ Front tyres should be moved to the back of the car and crossed from one side to the other, for example your front right tyre will become your rear left tyre.

4x4 Cars

⦁ All four tyres should be rotated in a crossed direction, so your front right tyre will become your rear left tyre and rear left tyre will become your front right tyre,
⦁ The process is repeated with your front left tyre and rear right tyre.

I want to put new tyres on my 4WD. Is there anything I need to know? Expand

If no instructions for tyre mixing appear in the vehicle owner’s manual, adhere to the following guidelines:

⦁ Do not mix sizes. All four tyres must be branded with the same tyre size.
⦁ Do not mix radial and non-radial tyres. All four tyres must be either radial or non-radial.
⦁ Ensure that the outside circumference of all four tyres is within 2.5 cm (one (1) inch) of each other.
⦁ Where possible, have the same tread pattern on all rims to ensure maximum performance and safety.

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